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Keebler Elves Surprise

Reported Issue: Machine misbehaving intermittently sometimes not running. Just humming sometimes not spinning or letting water out. Image of Issue: Appliance Information: Manufacturer: Kenmore Appliance Type: Washer Model Number: 11025132411 Image of Appliance: Diagnosis: Tested machine in diagnostic mode and the pump worked. The agitate worked the spin worked and the lid…
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Can the suction line off the compressor freeze up due to a bad evaporator fan motor?

Reported Issue: Whirlpool 25 cu. possible fan motor went out Image of Issue: Appliance Information: Manufacturer: Whirlpool Appliance Type: Refrigerator Model Number: WRT311FZDW00 Image of Appliance: Diagnosis: The evaporator fan motor was not working. The defrost drip line was clogged and the low side suction line out of the compressor was icing…
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Replaced door seal for right hand side fresh food section.

Reported Issue: Refrigerator door seal Image of Issue: Appliance Information Type: Refrigerator Make: Whirlpool Model: WRX735SDBH00 Image of Appliance: Diagnosis: Door seal torn and not sealing properly. Parts Quantity Diagnostic Service 1 W10830276 GASKET-FIP 1 Installation Service 1 $30 Discount 1 Repair: Replaced door seal for right hand…
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Epoxy putty to the rescue!

Reported Issue: Dryer on off switch broke Image of Issue: Appliance Information Appliance Type: Appliance Make: Model: Diagnosis: On switch knob has crack and the switch itself is worn Parts Quantity Repair: Replacing both the start switch and the knob was gonna be too expensive. So we ended up…
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Install new support rods and replace flash guard.

Reported Issue: Plastic piece broke off into tub and machine vibrates loudly. Image of Issue: Appliance Information Appliance Type: Washer Appliance Make: Kenmore Model: 11020022012 Image of Appliance: Diagnosis: The plastic piece that broke off is from the upper tub splash guard and it bangs loudly because it needs new support rods.…
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Too smart for its own good.

Reported Issue: Washer will not run. Image of Issue: I thought this falling LG logo was pretty funny. Appliance Information Appliance Type: Washer Appliance Make: LG Model: WM3500CW Image of Appliance: Diagnosis: Control panel was locked. If this happens again press the lower right button called Control Lock. Hold for…
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Pressure chamber clogged with goopy debris.

Reported Issue: Washing machine is not spinning, clothes soaking wet. Image of Issue: Appliance Information Appliance Type: Washer Appliance Make: GE Model: GFW550SSN0WW Image of Appliance: Diagnosis: Ran diagnostics and the machine spins properly during diagnostics but does not pass the pressure test. Parts Quantity Diagnostic Service 1 Repair:…
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Replace bake igniter.

Reported Issue: Oven not lighting. Image of Issue: Appliance Information Appliance Type: Range Appliance Make: Whirlpool Model: WFG114SWB0 Image of Appliance: Diagnosis: Control panel was in lock error code. We unlocked it and tested and bake. Igniter is getting power but not working. Parts Quantity Diagnostic Service 1 W10918546 IGNTR-OVEN (Replaced:…
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Stator Motor has Dramatic Death Scene

I diagnosed this washer as needing a new transmission and washplate over a year ago, but the customer opted for just the new wash plate and to run it till it died. Well, it died just recently and to hear the customer tell it it was quite the dramatic death scene. They said it started…
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Splutch vs Lip Balm

Customer complaint was that their Maytag washer would not agitate or spin. When I got there I tilted the machine up and got a look underneath only to find that a jar of Carmex lip balm had somehow gotten under the machine and then under the plastic gear and belt protector, and then worked its…
