I’ve been working on this Model #2537041341B Kenmore refrigerator for a few weeks now. The complaint was of frozen water in ice tray and no ice production.

If you look at this picture of the ice maker you will see that the water inlet tube is frozen solid. This typically happens because the inlet valve is slowly leaking water into the ice maker resulting in clumped ice and eventually stopping all ice production.

After replacing the inlet valve and dislodging the ice built up in the inlet tube the customer sent me this picture of a full ice tray. There is nothing better for me than a picture like this!