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What are spiders made of?
Reported Issue: One washer has drum problems, one dryer doesn’t heat. Image of Issue: Appliance Information: Manufacturer: Alliance / Speedqueen Appliance Type: Washer , Dryer Model Number: STEBCFSP172TW01 Manufacture Date: 8/1/2013 Diagnosis: Washer has broken drum spider support and bearings and the dryer requires a new heater assembly and belt rollers and…
Keebler Elves Surprise
Reported Issue: Machine misbehaving intermittently sometimes not running. Just humming sometimes not spinning or letting water out. Image of Issue: Appliance Information: Manufacturer: Kenmore Appliance Type: Washer Model Number: 11025132411 Image of Appliance: Diagnosis: Tested machine in diagnostic mode and the pump worked. The agitate worked the spin worked and the lid…
Install new support rods and replace flash guard.
Reported Issue: Plastic piece broke off into tub and machine vibrates loudly. Image of Issue: Appliance Information Appliance Type: Washer Appliance Make: Kenmore Model: 11020022012 Image of Appliance: Diagnosis: The plastic piece that broke off is from the upper tub splash guard and it bangs loudly because it needs new support rods.…
Too smart for its own good.
Reported Issue: Washer will not run. Image of Issue: I thought this falling LG logo was pretty funny. Appliance Information Appliance Type: Washer Appliance Make: LG Model: WM3500CW Image of Appliance: Diagnosis: Control panel was locked. If this happens again press the lower right button called Control Lock. Hold for…
Pressure chamber clogged with goopy debris.
Reported Issue: Washing machine is not spinning, clothes soaking wet. Image of Issue: Appliance Information Appliance Type: Washer Appliance Make: GE Model: GFW550SSN0WW Image of Appliance: Diagnosis: Ran diagnostics and the machine spins properly during diagnostics but does not pass the pressure test. Parts Quantity Diagnostic Service 1 Repair:…
Stator Motor has Dramatic Death Scene
I diagnosed this washer as needing a new transmission and washplate over a year ago, but the customer opted for just the new wash plate and to run it till it died. Well, it died just recently and to hear the customer tell it it was quite the dramatic death scene. They said it started…
Splutch vs Lip Balm
Customer complaint was that their Maytag washer would not agitate or spin. When I got there I tilted the machine up and got a look underneath only to find that a jar of Carmex lip balm had somehow gotten under the machine and then under the plastic gear and belt protector, and then worked its…
Rusted Through (updated)
(I ran into another example of a washer tub being rusted through so I decided to update this earlier post) Rarely do I see a washer tub that has completely rusted through like this. With the agitator in place you could not see the damage, but when you ran it you sure could hear it!…
Front Load Washer Banging
Whirlpool front load washer was banging front to back due to it being unlevel. The concrete jacket that stabilizes the tub was banging into the front of the washer. by raising the front of the washer by adjusting its front two feet I was able to stop the banging, however the washer is no longer…
Broken Selector Knob on GE Washer
The knob on this GE washer was no longer able to select cycles. It is a free floating dial that only engages when pushed in and turned. The notches had become worn down and it no longer could engage. The unfortunate thing is that this is just a few cents worth of plastic that caused…